Have a question? This section can help.

These FAQs are built from two decades of supplying bamboo materials for use in commercial and domestic settings. Here, we aim to answer every top customer query. The beauty of bamboo is there’s always more to learn, and so we regularly update the content.

Start by selecting what category your question relates to.

Looking up at the canopy of a lush green bamboo forest

About bamboo

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Natural bamboo roll screen installed on walls and a door in a garden room

Using bamboo in projects

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A smiling man orders bamboo on his tablet


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A Chinese delivery lorry on the highway with a sunrise in the background


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Hero image of a close-up of natural bamboo poles secured together with garden twine

Maintenance & Aftercare

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Room plans and blueprints for building a house

Specification sheets

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