We use various delivery companies according to the length, weight and nature of the items we are sending. Here is a quick guide: small items such as our Craft and Sample packs are sent out with Hermes on a 3-5 day service or Royal Mail Tracked 48.
UK Bamboo Shipping Options
|A summary of the current carriers we use to ship your order.||*Please note that these services are subject to delays which are out of our control.|
|Small Parcels e.g. A4 and A2 sized items; Sample Packs.||Royal Mail||Tracked 48; (Tracked 24 by arrangement).|
|Craft Packs and items 1m in length or less.||Hermes||3-5 days|
|Bamboo Poles 2m and over, Bamboo Fencing, Matting, Panelling, Large Boards/Veneers||DX Freight||24-48hrs (anytime between 9am and 6pm Monday-Friday|
Q. Do you offer a faster delivery service or one with a timed slot?
Yes, we can offer a range of AM services or guaranteed next day delivery on most items. This currently includes Saturday, ‘By 9am’ and ‘By Noon’ services, amongst others. Please contact us for a cost. However, time slots other than this are not currently available.