Covid-19 Update – we are still open!

Delivery

Covid-19 Update 

We are processing orders as quickly as we are able with minimal staff. Delivery times have also been affected due to the volume of freight our carriers are currently dealing with at this time of year. Please expect your order to 2-4 days for delivery from the day of despatch, and in some areas a little longer. We thank you for your patience and understanding during this time. 

We use various delivery companies according to the length, weight and nature of the items we are sending. Here is a quick guide: small items such as our Craft and Sample packs are sent out with DPD on a 1-3 day service.

UK Bamboo Shipping Options

ProductCarrierService
Parcels over 1mDX Freight 1-4 days (anytime between 9am and 6pm Monday-Friday
Parcels up to 30kg up to 1mDPD 1-3 days (anytime between 9am and 6pm Monday-Friday
A summary of the current carriers we use to ship your order.*Please note that these services are subject to delays which are out of our control.

Q. Do you offer a faster delivery service?

Due to the recent pandemic this service is currently limited. Please contact us for availability and cost.

[Page last updated 2nd September 2021]